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They told me that there was NOTHING that could be done for me regarding the malfunctioning product or the shipping costs. I was told that I needed to ship it back to them, which ended up costing me more than the actual product ($10.00).
When they tried to get it up and running, the XM radio would not turn on. This product was purchased as a X-mas gift for my parents.
When I contacted the company about an exchange they were not helpful at all. Thinking that it was the stereo itself, we replaced that.
We soon found out that it was the home adapter kit that was not working. When I called the Satelight Radio store, they were rude and could not offer any other options.
I sent it back a week ago and am still waiting for the new product to arrive.
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